Vendor Review: The Photography

Vendor:
Haven Hill Photography
Lisa Palochik
http://www.havenhillphotography.com/

Grade: B+

If I was solely grading a vendor by their personality and willingness to help, I would have given this vendor an A+++. Lisa (the owner) was exactly what we were looking for in a photographer. She was very bubbly and personable (A+) and on the day of the wedding she helped us out a lot. She was like our caretaker (A+). She coordinated with the DJ when certain parts of the event were to take place and always kept us aware of what's next. This was greatly appreciated. Her packages were also very much appreciated as they were very affordable for us and exactly what we were looking for (A+).

My biggest gripe for this vendor is the lack of communication. If I sent an email or made a phone call it would take at least 5 days before I heard back from her. This, I was not happy with. I will be ok with up to 3 days but taking a week or more to respond is rough for me. I don't even care if it was a short email stating, "Hi, I know you exist. Bye". This happened before and after the wedding. It was pretty much a month or so (maybe close to 2) before I heard anything from the photographer about the pics. It was a little frustrating and it didn't help that when I told my baker she said she had heard about this from other brides. (sigh)

Also, I do love the pictures but I wish we would have come up with better poses to make for some more interesting pictures. I guess I failed at that but I assume a pro photgrapher would have many ideas on how people should be posed and have creative ideas with the many years of experience. BUT maybe that is me expecting too much. I am new at this.

Either way, I was happy to work with her and her hubby in making our magical day, perfect!